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Resources
This page provides a variety of professional resources for NACUMS members. Suggestions for additional resources are welcome. Just send us an email.
Index
- Resource Documents (Customer Service Surveys, Job Descriptions, RFP's, Disaster Plans, etc.)
- Industry Periodicals
- Reference Books
- Training
- Professional Certification
- Links to Related Professional Associations
- Phone Apps
Industry Periodicals
- MAIL: The Journal of Communication Distribution
- Mailing Systems Technology
- Business Mailers Review
- PCC Insider
- MailPro
- Postal Bulletin
Postal Explorer
- The Postal Explorer Web site is an important source of USPS business mailer information. It provides free access to the following publications and tools:
- Domestic Mail Manual (DMM)
- International Mail Manual (IMM)
- Pub. 51, International Rates and Fees
- Quick Service Guides
- Retail Rate Calculator (domestic and international)
- Business Rate Calculator
- Postal Zone Charts
- Notice 123, Ratefold
- Customer Support Rulings
- Pub. 28, Postal Addressing Standards
- Pub. 417, Nonprofit Standard Mail Eligibility
- An Introduction to Mailing for Businesses and Organizations
- Pub 52, Hazardous, Restricted, and Perishable Mail
Domestic Mail Manuel (DMM)
The DMM and IMM contain all regulatory information on domestic and international mail services, rates, and conditions governing use of the services. These are a "must have" for every mailer.
- Domestic Mail Manual, and International Mail Manual, Order from:
- Superintendent of Documents
- US Government Printing Office
- 941 N Capitol Street NE
- Washington, DC 20402-9371
- Available at no charge on the Postal Explorer website.
- The Complete Reference to Postal Knowledge, Pitney Bowes, 1993, $69. Order from:
- Pitney Bowes
- Postal Education Center
- 201 Aberdeen Parkway
- Peachtree, GA 30269-1422
- Phone: (404) 487-3028
- Fax: (404) 487-1063
- Excellence in Mail Management: Achieving Success in the ‘90’s
- Robert W. Belz, CMC, CMDSM
- Time Critical Communications, `94
- Out of the Basement: Improving the Image of Organizations’ Mail Centers
- Martha (Penny) Guyer
- IPMA, 1994
- Outsourcing: Would it Benefit Your Organization’s Mail Center?
- Author: Lewis C. Smith
- IPMA, 1995
- Professional Mail Management: A Guide to Cutting Costs in the 90’s
- Author: Herbert W. Akers
-
Akers Marketing 1991
Training
- Pitney Bowes
- College and University Professional Mail Management Conference
Industry Certification
- Certified Mail and Distribution Systems Manager (CMDSM):
- MSMA Professional Certification
- P O Box 2155
- New York, NY 10116-2155
- Phone: 800-955-MSMA
- Certified Mail Manager (CMM):
- International Publishing Management Association (IPMA)
- 1205 W College Avenue
- Liberty, MO 64068-3733
- Phone: 816-781-1111
- Email: ipmainfo@ipma.org